FAQ

Frequently Asked Questions (FAQs)

DELIVERY

How long does delivery take?

It takes 1-2 days to prepare your orders to be shipped out!

For local orders: When shipped out, it takes about 3-5 working days to be delivered.

For international orders: When shipped out, it takes about 10-14 working days to be delivered.

How do I track my order?

After your order has been fulfilled, we will send the tracking details of your parcel to your email that you have registered with. You are able to track your items through the link that is provided in the email.

Can I collect my items instead of getting it shipped?

Yes you are able to collect your items from our shop during regular operating hours! Make sure to opt for self-collection during check out.

Location: #05-126 Far East Plaza, 14 Scotts Rd, Singapore 228213.
Operating Hours: 12pm - 9pm. Everyday except Public Holidays.

Payment methods available

• Credit / Debit Card (Visa and MasterCard)
• Paypal
• Gift Card

RETURNS

Our Return Policy (Singapore Only*)

Looking to return or exchange your items? We offer exchanges within 30 days of receiving your order. All items including sale items, clearance sale items included are able to be exchanged.
You can return your product for a different product available in the store.
Please note the following exceptions to our exchange policy:

- Returned items must have no visible signs of wear or use.

Please also take note that if the item that you want to exchange for is of lower cost, we do not return the remaining balance.

Make sure to drop by our store at The Curve Cult, #05-126 Far East Plaza, 14 Scotts Rd, Singapore 228213 during business hours (12pm to 9pm) within 30 days of receiving your items to do the exchange.

https://thecurvecult.com/pages/exchange-policy