FAQ

Frequently Asked Questions (FAQs)

Can I return/exchange the item?

  • Yes,Ā All items including sale items, clearance sale items included can be returned or exchanged within 60 days upon receiving your order.
    You canĀ read through the terms hereĀ for further details.

DELIVERY

How long does delivery take?

  • Local orders take 5-7 business days upon sending them out.
  • International orders take about 10-14 working days and may vary depending on your location.

How do I track my order?

  • After your order has been fulfilled, we will send the tracking details of your parcel to your email that you have registered with. You are able to track your itemsĀ here:Ā https://bit.ly/39B8wRH or send us an email at hello@thecurvecult.com with your order details.

What are the payment methods available online?

    • Credit / Debit Card (Visa and MasterCard)
    • Paypal
    • Paynow transfer

What are the payment methods available in store?

  • Nets
  • Cash
  • Paynow
  • Credit / Debit Card (Visa and MasterCard)

Do you offer Gift Cards?

Yes, click here for our available gift cards.Ā Gift cards are delivered by email and contain instructions on how to redeem them at checkout.Ā There areĀ no additional processing fees for gift cards.

Do you allow reservation of items?

Unfortunately, we don't have a reservation option at the moment.

How do your sizes run and how do I know what my size is?

Sizes may vary depending on the outfit. Please contact us at hello@thecurvecult.com with your bust, waist and hip measurements for the best fit suggestions. For guide on how to do the measurement please click here.

For any questions left unanswered from these terms contact us at hello@thecurvecult.com